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Campaign Manager - Client Success
We're looking for a result-driven, proactive, service oriented person with excellent communication and analytical thinking skills, accompanied by enhanced commercial understanding in Romania.
Bucharest, Romania
Junior
Marketing

Your challenge

The Clients Success team together with the University Value compromises the Business Development team within StudyPortals. Whereas the university value team is responsible for acquisition of new clients, the client success team supports the university value team by managing our clients advertising campaigns from implementation to ROI assessment and making sure we retain our clients. You will be part of Client Success team and work under the Director of Client Success. Ensuring client satisfaction and as a result increase revenue is the main goal of the client services team. Client Success is the control room for the campaigns and we keep in close contact with our clients to understand their marketing needs and consult them accordingly. Meanwhile, you have to cooperate with the regional business development teams and ensure the alignment across the teams and with the client services.

Apart from campaign management, you will also be responsible for regularly communicating the campaign results to the clients and making the assessment of the campaign with them. This requires a keen eye for detail and enhanced analytical thinking. In addition, this requires a strong service/client oriented attitude and excellent communication skills. Affinity with online marketing and/or international education is a plus.

The objective is to grow as fast as possible to manage both higher volume and value of campaigns and contribute to the expansion of the teams responsibilities.                                                                                                                                                                                          

Who you are  

  • University degree, typically in Business, Economics, Marketing or Communications (If you are the person we are looking for and have enthusiasm for what we do, but you have a degree in a different field, please do not hesitate to apply.);
  • Fluency in English and French or German;
  •  Some work experience in a client facing role such as sales/ account management, or at an advertising agency is a plus;
  •  Passionate about clients; excellent communication, interpersonal and service skills;
  •  Strong in organization and planning; you can keep yourself organized under work pressure an dchose right priorities;
  •  Result-oriented attitude with a keen eye on details (accurate) and notable analytical and critical thinking skills;
  •  Entrepreneurial, proactive, persistent, available for urgent requests;
  • Able to get in the shoes of prospective international students. Having experienced an international study period is desired;
  • A good team player who likes to work in a fun and international environment and is not afraid of hard work;
  • Since you will also support non-EU markets, working hours can be flexible;


Activities

  • Campaign implementation, monitoring and optimization (improvement);
  • Communicating and explaining the campaign results to the client (statistical reporting) and consulting them on the improvement of their result;
  • Developing sustainable relationship with the clients to better understand and fulfill their marketing needs for international student recruitment;
  • Supporting the director with the operational work flow;
  • Day-to-day communication with the clients for campaign optimization and handling of client requests;
  • Gathering and acting on client feedback about the SP services;
  • Close collaboration with the Account Managers on the different campaigns;
  • Working with daily tasks in a CRM system to manage your workload;

We Offer

  • A fulltime position; 40 hours;
  • You will work from our office in Bucharest, Romania;
  • A great company environment that is serious about having fun with almost everything we do, including frequent memorable team events and more!;
  • Competitive salary including a bonus scheme;
  • Informal, entrepreneurial and flexible atmosphere where self-initiative is highly appreciated;
  • The opportunity to be at the foundation of a study choice giant that the world is desperately waiting for;


Strada Colței, nr. 8,
030246, București
+40 742 232 520